abc65 Privacy Policy —
Your Information Is Our Responsibility
abc65 takes the privacy of your personal information seriously. This policy explains how we collect, use, and protect your information.
1 Introduction and Scope
This privacy policy applies to the abc65 platform ("abc65", "we", "our"), the website abc65.cam, and its associated services. When you register on our site, log in, use betting or gaming services, or contact us in any other way, you are considered to have agreed to this privacy policy.
abc65 is committed to providing a safe, transparent, and trustworthy online entertainment service for users in Bangladesh. Protecting the privacy of your personal information is our ethical responsibility, and we carry out that responsibility with great care.
Please read this policy carefully. If you have any questions, our support team is available 24/7 via live chat to assist you in Bengali.
2 What Information We Collect
Personal Identity Information
Information you voluntarily provide at the time of registration includes:
- Full name
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- National ID card or passport information (where identity verification is required)
Financial Information
Information required to process transactions:
- bKash / Nagad / Rocket mobile banking number
- Bank account information
- Deposit and withdrawal history
- Transaction date and amount
Activity Information
Information collected automatically while you use the platform:
- Gaming and betting history
- Login time and session duration
- Preferred games and categories
- Bonus and promotion usage information
Technical Information
Information our system records automatically:
- IP address
- Device type and operating system
- Browser type and version
- Cookie and tracking data
- Page visits and navigation patterns
3 Use of Collected Information
abc65 uses your personal information for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Registration, login, identity verification, and account security. |
| Financial Transactions | Processing deposits and withdrawals, verifying transactions, and preventing money laundering. |
| Customer Service | Responding to your complaints and questions and providing assistance. |
| Security and Fraud Prevention | Detecting suspicious activity and maintaining platform security. |
| Responsible Gaming | Monitoring gaming behaviour to identify signs of potential addiction and provide support. |
| Service Improvement | Conducting analysis and research to improve the user experience. |
| Legal Obligations | Complying with applicable laws and the directions of regulatory authorities. |
4 Cookies and Tracking Technologies
What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser that help our site run smoothly. abc65 uses the following types of cookies:
- Essential Cookies: Required to maintain login sessions and for basic site functionality.
- Performance Cookies: Used to understand which pages are visited most and to improve functionality.
- Functional Cookies: Used to remember your preferences and settings, such as language selection.
- Analytics Cookies: Used to analyse user behaviour and improve the quality of our services.
Cookie Controls
You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may interrupt some important site functions, such as your login session. Contact our support team to learn more about managing cookies.
5 Sharing Information with Third Parties
abc65 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:
Service Provider Partners
We work with trusted third-party service providers to operate our services — such as payment processing (bKash, Nagad, Rocket, bank transfer), technology, and security services. These partners are given limited access only to the information they need and are required to follow our privacy standards.
Legal Obligations
If we are required by court order, a lawful request from law enforcement, or applicable law to disclose information, we will do so. In such cases we always follow a policy of providing only the minimum information necessary.
Business Changes
If there is a significant change to the business structure of abc65 (such as a merger or acquisition), user information may be transferred to the new entity. In such a case we will notify you in advance.
With Your Consent
Outside of the cases listed above, we will always obtain your clear consent before sharing your information with any third party for any other purpose. This will not be done without your consent.
6 Data Security and Protection Measures
To protect your personal information, abc65 applies industry-standard technical and administrative safeguards. The key elements of our security framework are described below:
SSL Encryption
All data transmission on our site is protected by 256-bit SSL encryption. Your information remains fully encrypted while being sent and received.
Firewall Protection
Advanced firewalls and intrusion detection systems protect your information from unauthorised access and cyber attacks.
Access Controls
Only authorised staff can access your personal information, and all access is logged and reviewed regularly.
Response to a Data Breach
If a data breach occurs that may pose a risk to your rights and freedoms, we will notify you by email as quickly as possible and take immediate steps to limit any damage. Our incident response team is active at all times.
7 Data Retention Period
abc65 retains your personal information only for as long as necessary. The retention period is determined by the following factors:
- All relevant information is retained while your account is active.
- After an account is closed, some information may be kept for a specified period due to legal obligations.
- Financial transaction information is generally retained in accordance with financial regulatory guidelines.
- Information that is no longer needed is securely deleted or anonymised.
8 Your Rights and Controls
Right to Access Information
You may request a copy of all personal information abc65 holds about you at any time. We will respond to your request within a reasonable time.
Right to Correct Information
If any information we hold about you is incorrect, you may request a correction. Our support team will help process this via live chat.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes. We will consider your objection and make a decision in accordance with the law.
Right to Data Portability
You may receive the information we hold about you in a structured, commonly used format that can be transferred to another service provider.
Right to Withdraw Consent
Where processing of your information is based on your consent, you may withdraw that consent at any time. However, processing carried out before the withdrawal will not be affected.
How to Exercise Your Rights
To exercise any of the above rights, contact us via our 24/7 live chat support or by email. We will verify your request and respond within a reasonable time.
9 Protection of Minors
Restriction for Those Under 21
abc65 services are for users aged 21 and above only. We do not knowingly collect personal information from minors. We verify age during the registration process, and if we become aware that someone under 21 is using our platform, the relevant account will be closed immediately and any collected information will be deleted.
If you believe a minor has registered on our platform, please contact us directly.
10 Changes to the Privacy Policy
abc65 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- A new version will be published on this page and the "Last Updated" date will be changed.
- For significant changes, a notice will be sent to your registered email address.
- A notification may be shown when you log in to your account.
If you continue to use abc65 after the updated policy has been published, you will be considered to have agreed to the new policy. We therefore recommend visiting this page regularly.
11 Contact Us
Contact us for any questions, complaints, or requests related to privacy:
Email: [email protected]
Live Chat: 24/7 support in Bengali — contact us directly from any page on the site
We usually reply to emails within 24 hours. For urgent matters, contact us via live chat for immediate assistance.
Related Policies
Read the pages below to learn more about our services:
- Terms & Conditions — Full terms for using our services
- Responsible Gaming — A guide to building safe gaming habits
- FAQ — Answers to common questions
- About Us — Learn more about abc65